Refund Policy

We want you to be satisfied with In Case. This policy outlines when and how refunds are issued.

Annual Subscriptions

Annual subscriptions ($23/year): You may request a full refund within 14 calendar days of your initial purchase or renewal, provided that no notification process has been triggered on your account. Refund requests after 14 days are handled on a case-by-case basis at our discretion.

Lifetime Access

Lifetime access ($198): Lifetime purchases are final and non-refundable. This is a one-time payment that provides access for the lifetime of the service. By purchasing lifetime access, you acknowledge and accept this policy.

How to Request a Refund

How to request a refund: Email [email protected] with your registered email address and the reason for your request. We process approved refunds within 5–10 business days to the original payment method. You will receive email confirmation once the refund has been issued.

Statutory Rights

Exceptions: Nothing in this policy limits any statutory refund rights you may have under applicable consumer protection laws in your jurisdiction. If you believe you qualify for a refund under local law, please contact us and we will review your request.