Terms of Service

in-case.me is owned and operated by Lingbaoshi Wuxian Lingyu Wangluokeji Gongzuoshi (灵宝市无限领域网络科技工作室), a registered business in the People's Republic of China. “In Case” is the trading name under which the service is offered.

Welcome to In Case. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use immediately.

1. Eligibility

Eligibility: You must be at least 16 years old to use In Case. By creating an account, you represent that you are of legal age and have the capacity to enter into a binding agreement. If you are using the service on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Account & Security

Account & security: You are responsible for maintaining the confidentiality of your account credentials and decryption password. In Case operates a zero-knowledge architecture — your password is never transmitted to our servers and cannot be recovered if lost. You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.

3. SMS / Text Messaging

SMS / Text messaging: By providing your phone number, you give express written consent to receive SMS messages from In Case, including: identity verification codes, spare key invitations and status updates, protection threshold notifications, and critical account alerts. Message frequency varies (typically 1–10 messages per month). Message and data rates may apply based on your mobile carrier plan. You are not required to consent to SMS as a condition of purchase. To opt out at any time, reply STOP to any message. After opting out, you will receive one confirmation message. For help, reply HELP or contact [email protected]. Participating carriers include but are not limited to AT&T, T-Mobile, Verizon, and their affiliates. We are not liable for delayed or undelivered messages due to carrier filtering or network conditions.

SMS consent is collected through an explicit opt-in checkbox, displayed alongside the phone number input before any SMS message is sent. The checkbox is unchecked by default and must be manually checked by the user. You can view the exact consent prompt at in-case.me/sms-consent.

4. Subscriptions & Billing

Subscriptions & billing: In Case offers annual subscriptions ($23/year) and lifetime access ($198 one-time). All prices are in US dollars. Annual subscriptions auto-renew unless canceled at least 24 hours before the renewal date. You may cancel auto-renewal at any time from your account settings. Paid subscription fees are non-refundable except as required by applicable law or as described in our Refund Policy. We reserve the right to change pricing with 30 days' notice; price changes do not affect active subscriptions until renewal.

5. Refund Policy

Refund policy: Annual subscriptions may be eligible for a full refund within 14 days of the initial purchase or renewal if no notification alerts have been triggered. Lifetime purchases are final and non-refundable. To request a refund, contact [email protected] with your account details. Refunds are processed within 5–10 business days to the original payment method. See our full Refund Policy page for details.

6. Legal Disclaimer

Legal disclaimer: In Case is a digital asset planning and organization tool. It is NOT a law firm and does NOT provide legal, financial, or tax advice. No content generated by this product — including asset inventories, platform access guides, or letter drafts — constitutes a legal document, living will, or testamentary instrument. For matters involving significant legal rights or financial obligations, consult a licensed professional in your jurisdiction.

7. Limitation of Liability

Limitation of liability: To the fullest extent permitted by applicable law, In Case and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the service, including but not limited to: data loss or corruption; notification delays, failures, or misdelivery; third-party service interruptions (e.g., SMS carriers, cloud providers, payment processors); unauthorized access to your account due to your failure to secure your credentials. Our aggregate liability for any claim shall not exceed the amount you have paid us in the 12 months preceding the claim.

8. Termination

Termination: You may stop using In Case and delete your account at any time from the Settings page. We may suspend or terminate your account if you violate these terms, engage in illegal activity, or if your account remains inactive for an extended period after reasonable notice. Upon termination, your encrypted data will be permanently deleted within 30 days.

9. Changes to Terms

Changes to terms: We may update these terms from time to time. We will notify you of material changes via email or through the service at least 30 days in advance. Continued use after the effective date constitutes acceptance of the updated terms. The latest version is always available at in-case.me/terms.

10. Contact

Contact: For questions about these terms, contact [email protected].